Refund Policy

Last updated: January 07, 2025

Our Commitment

At YourBanger, we want you to be completely satisfied with every song you create. If you’re not happy, we’ll make it right.

30-Day Satisfaction Guarantee

We offer a 30-day satisfaction guarantee on all purchases. If you’re not satisfied with your songs, you can request a refund within 30 days of purchase.

Refund Eligibility

You are eligible for a refund if:

  • You’re not satisfied with the quality of the AI-generated songs
  • Technical issues prevented you from creating or accessing your songs
  • The service didn’t meet your expectations as described

What We’ll Do First

Before processing a refund, we’ll work with you to:

  1. Remake your song - We can regenerate with different parameters or styles
  2. Edit the lyrics - Make changes to better match your vision
  3. Try a different approach - Adjust the tone, style, or content

Most issues can be resolved by simply recreating the song with your feedback.

How to Request a Refund

  1. Contact us at support@yourbanger.com
  2. Include your order number and explain the issue
  3. Give us a chance to fix it - We’ll try to resolve the issue first
  4. Refund processed within 5-7 business days if resolution isn’t possible

Refund Process

  • Refunds are issued to the original payment method
  • Processing time: 5-7 business days
  • Unused credits will be deactivated upon refund
  • You’ll receive a confirmation email once the refund is processed

Non-Refundable Situations

Refunds cannot be issued for:

  • Songs created more than 30 days ago
  • Credits that have already been fully used
  • Songs that were successfully created as described
  • Dissatisfaction with the story/lyrics you provided (we can remake these!)

Credit System

  • Credits never expire
  • Unused credits remain in your account
  • If you request a refund, only unused credits can be refunded
  • Used credits (songs already generated) are non-refundable unless there was a technical issue

Technical Issues

If you experience technical problems:

  1. Contact us immediately at support@yourbanger.com
  2. We’ll troubleshoot and resolve the issue
  3. If we can’t resolve it, we’ll issue a full refund or credit

Disputes

If you’re not satisfied with our resolution:

  • Contact us at support@yourbanger.com to escalate
  • We’ll review your case within 48 hours
  • We’re committed to finding a fair solution

Changes to This Policy

We may update this refund policy from time to time. The latest version will always be available on this page.

Contact Us

Questions about our refund policy?

Email: support@yourbanger.com
Response time: Within 24 hours

Bottom Line: We want you to love your songs. If you don’t, we’ll remake them or refund you. Simple as that.